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What if my keyboard or mouse isn't working?

If your keyboard or mouse isn't working properly, it can be frustrating. Here are a few steps you can take to troubleshoot the problem:

1. Check the Connections

Make sure your keyboard and mouse are properly connected to your computer. If you're using a wired keyboard or mouse, ensure that the cables are securely plugged in. For wireless devices, check that the batteries are inserted correctly and have enough power.

2. Restart Your Computer

Sometimes, a simple restart can fix minor issues. Restart your computer and see if the keyboard and mouse start working again.

3. Verify the Device Settings

Check the settings on your computer to ensure that the keyboard and mouse are correctly configured. This includes checking for any specific settings related to your device.

4. Test with a Different Keyboard or Mouse

If possible, try connecting a different keyboard or mouse to your computer. This helps identify whether the issue is with the device or your computer. 

5. Buy a New Keyboard and Mouse Set

It may be time to simply buy a replacement wired keyboard/mouse set or a wireless keyboard/mouse set. At any rate, it's always best to have a spare keyboard and mouse on-hand for when you run into these issues.

Book an On-Site Visit

If you've tried all the troubleshooting steps and your keyboard or mouse is still not functioning correctly, it may be time to book an On-Site Visit.